Delete Your Account

Request to permanently delete your account and personal data

Important

Account deletion is permanent and cannot be undone. Once you delete your account, all your data will be permanently removed within 30 days.

What Happens When You Delete Your Account

When you request to delete your account, the following data will be permanently removed:

Account Data

  • • Email address
  • • Profile information
  • • Authentication tokens
  • • Session data

Financial Data

  • • Current balance (saldo)
  • • Transaction history
  • • Deposit records
  • • Withdrawal history

Location Data

  • • Saved addresses
  • • Location preferences

Preferences

  • • Notification settings
  • • App preferences

Data Retention Timeline

24h

Confirmation Link Expiry

Your confirmation link will expire 24 hours after sending. If not confirmed within this period, you will need to submit a new request.

30d

Full Account Deletion

Your account and all associated data will be permanently deleted within 30 days after confirmation.

90d

Backup Data Removal

Some data may remain in system backups for up to 90 days before being completely purged.

Request Account Deletion

Request Account Deletion

Prefer to Contact Us Directly?

If you have any questions or prefer to request deletion via email, you can reach our support team at:

support@sirsak.co

Please include "Delete Account Request" in the subject line.

Questions?

If you have any questions about this process or need assistance, please don't hesitate to contact our support team. We're here to help.

HAVE QUESTIONS?

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PT Sirkular Saka Indonesia (“Sirsak”) is a B2B green-tech startup that leverages technology to ensure the traceability of post-consumer packaging waste.

+628 777 0808 578 (WhatsApp)
hello@sirsak.co
@sirsak.hub

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